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Frequently asked questions
Here are some common questions about our company.
We accept returns within 30 days of purchase, provided the item is unopened, unused, and accompanied by the receipt. Refunds will be issued in the original form of payment. Please note that certain items, like gift cards or final sale items, may not be eligible for return.
Yes, we offer both physical and digital gift cards in various amounts. Physical gift cards can be purchased in-store or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for online and in-store purchases.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Absolutely! If an item is out of stock, you can place a special order through our website or by visiting the boutique. We’ll notify you when it’s available again, and you can choose in-store pickup or shipping to your address. Special orders usually take 1-2 weeks to fulfill, depending on availability.